- Free delivery on order above 2500
a. This privacy policy ("Privacy Policy") applies to the collection and processing of personal data ("Personal Data") by Elyscents ("we", "us" and "our") in connection with our website elyscents.pk, our WhatsApp, telephone and email customer service, and the orders you place with us. It explains what Personal Data we collect, how we use it, who we share it with and how we protect it.
b. By visiting our website and/or purchasing something from us, you agree to us handling your Personal Data in accordance with this Privacy Policy.
c. Our website is hosted on Shopify, the platform on which our store runs. This Privacy Policy covers our own use of your Personal Data. Shopify's handling of data on its platform is described in Shopify's privacy policy at www.shopify.com/legal/privacy/customers.
d. This Privacy Policy is governed by the laws of the Islamic Republic of Pakistan.
a. Personal Data includes any information about an individual from which that person can be identified. It does not include information where the identity has been removed (anonymous data).
b. Information you provide to us includes:
Contact data, such as your name, delivery address, phone number and, if you give one, your email address.
Order data, such as the products you order, order numbers, amounts, payment method, and your delivery, return and exchange history.
Communications that we exchange with you, including when you contact us with questions or feedback through WhatsApp, SMS, telephone, email or social media (including Facebook, Instagram and TikTok).
Account data, such as your login details and saved addresses, if you create an account with us.
Reviews, if you choose to leave a review of a product you have purchased.
c. Information collected automatically when you use our website includes your device and browser type, IP address, the pages and products you view or add to your cart, and the source that brought you to our website. This is collected through cookies and similar technologies (see section 8).
d. Information we receive from third parties includes delivery status updates from our courier partners and payment confirmations from payment service providers.